Answers to Your
Frequently Asked Questions
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General FAQs
What is Notifal?
Notifal is a smart notification and popup builder that helps you turn your website visitors into customers. You can create any kind of notification or popup, from recent sales alerts and sign-up messages to forms, countdowns, or custom announcements, all without writing a single line of code.
Who is Notifal for?
Notifal is built for anyone who runs an online business. Whether you’re a store owner, a freelance web designer, or a digital marketer, Notifal helps you engage visitors, boost conversions, and grow faster.
Do I need coding skills to use Notifal?
Not at all! Everything in Notifal is visual and beginner-friendly. You can fully customize your notifications and popups using simple settings and drag-and-drop builders, no technical skills required.
Which platforms does Notifal support?
Right now, Notifal is available for WordPress. But don’t worry—we’re already working to bring it to other platforms very soon.
What types of notifications can I create?
Pretty much anything you can imagine!
Recent sales, new sign-ups, filled forms, low-stock alerts, new product or blog announcements, and even notifications that include forms or links. Thanks to Notifal’s Tag Generator, you can display any dynamic data from your site directly inside your notifications.
Does Notifal work with Elementor?
Absolutely! Notifal works perfectly with both Elementor and the WordPress Block Editor, so you can design your popups and notifications exactly the way you want them, pixel-perfect and fully on-brand.
Is Notifal free or paid?
Notifal comes with both free and pro versions.
The free version lets you create and publish your first notifications, while the Pro plan unlocks analytics, advanced behavior settings, and unlimited notification types.
You can also try the full Pro version free for 14 days—no credit card required, and all features unlocked during the trial.
What’s the difference between the free and pro versions?
In the Pro version, you get full access to analytics, multiple notification types, and complete customization options. You’ll also be able to track performance and target users more precisely to maximize conversions.
Are notifications annoying for users?
They don’t have to be!
Notifal gives you Behavior Controls so you can decide exactly when and how notifications appear, for example, only when a visitor has been inactive for a few seconds or stopped scrolling.
Plus, with built-in analytics, you can track close rates and user interactions to see which notifications perform best and which ones might feel intrusive, helping you continuously improve the experience.
Why should I use Notifal?
Because Notifal isn’t just about showing notifications, it’s about converting visitors.
It helps you build trust, create FOMO, and engage users in real time. In just a few minutes, you can launch beautiful, high-performing notifications that truly make a difference.
Upgrade & Billing FAQs
What extra features do I get with Notifal Pro?
With Notifal Pro you unlock full analytics, unlimited notification types, advanced behavior settings, complete customization options, and access to all tags and the Custom Tag Generator.
Do I need to enter a credit card to start the 14-day free trial?
Nope! You can try the full Pro version for 14 days with zero credit card required. Just install, activate, and explore every feature without limits.
What happens after the 14-day free trial ends?
Nothing sudden. Your Pro features simply stop working, and Notifal switches back to the free version. Your data and notifications stay safe, you can upgrade anytime to reactivate Pro features.
Can I upgrade to Pro without losing my existing notifications?
Yes! Upgrading doesn’t affect your existing work. Everything you’ve built in the free version stays exactly as it is, you just unlock more power.
What payment methods do you support?
We accept all major credit and debit cards. All payments are processed securely through Stripe, our trusted global payment provider.
Is there a refund policy?
Yes. If for any reason Notifal isn’t what you expected, you’re covered by our no-questions-asked refund guarantee within the allowed time period.
You can check our Refund Policy for more details.
Can I use my Pro license on multiple websites?
When upgrading to Pro, you simply choose how many licenses (domains) you need. The base Pro price is €139 for one domain, and each additional domain adds 40% of the base price. For example, if you need two licenses, you pay the base price plus one extra 40%. If you need three licenses, another 40% is added, and so on.
Will my website stop working if my Pro subscription expires?
Not at all. Your site continues working normally. Only Pro-exclusive features (analytics, unlimited notifications, advanced behavior settings, etc.) get disabled, and your account returns to the free version.
Is technical support included in the Pro plan?
Absolutely. Pro users get priority support, faster responses, and help with setup, troubleshooting, and optimization.
Can you help me choose the right notifications for my website?
Absolutely! If you’re not sure which notifications work best for your business, you can request a free configuration service. Our team of sales, marketing, and technical specialists will review your website and set up the most effective notifications for you, optimized to boost your conversions from day one.
Contact & Support FAQs
How can I request the free configuration service?
You can request a Free Configuration by submitting a support ticket. Our team will review your website and set up the best-performing notifications tailored to your business.
How quickly do you respond to support inquiries?
We do our best to reply to all messages within 24 hours on business days. Pro users receive priority support and typically get faster responses.
Is there a community or place where I can ask questions from other users?
Yes! You can join the Notifal community to ask questions, share ideas, and learn tips from other users and experts.Yes! You can join the Notifal community to ask questions, share ideas, and learn tips from other users and experts.
Click Here to open the Notifal Community.
How can I submit a feature request?
If you have a feature request, just head to our community and open the New Feature Ideas forum. Describe your idea in detail, explain how it helps your workflow, and our product team will review it for future updates.
Click Here to open the Notifal Community.
I need technical support. What should I do?
For technical assistance, you can submit a support ticket through your Notifal dashboard. Our team will review your request and get back to you as quickly as possible.
Click Here to submit a support ticket.
How do I submit a support ticket?
You can create a ticket through your Notifal account dashboard. Just go to Support → Submit a Ticket, describe your issue or request, and our team will respond as quickly as possible.
Click Here to submit a support ticket.
Can I contact you for help before buying Notifal Pro?
Of course! If you have questions before upgrading, just send us a message or book a call. We’re happy to help you understand which features fit your needs.
Click Here to book a call.
How can I request a refund?
To request a refund, simply open the Contact Us form and select the Refund department. Enter the required information, submit your request, and our team will review it and process your refund as quickly as possible.
I found a compatibility issue. How can I report it?
For reporting bugs or compatibility issues, go to the Bug Reports section inside the community. Write a clear description of the issue, include steps to reproduce it if possible, and our technical team will investigate and fix it as soon as possible.
Click Here to open the Notifal Community.